Solutions for National Accounts

TAILORED SOLUTIONS

HOW WE WORK

With you

Our goal is to provide seamless, tailored solutions that meet your business needs. From the moment we make initial contact to the successful completion of your project, we ensure a collaborative and transparent process.

STEP 1

Understand customer challenges

Our journey begins by diving deep into your unique challenges. We listen carefully to understand your needs, ensuring we grasp the full scope of your business and what value means to you. This foundational step allows us to tailor our services precisely to your requirements.

STEP 2

Building strong relationships

Developing a strong relationship with our customers is at the heart of what we do. We believe trust, transparency, and integrity are essential for successful collaboration. By fostering open communication, we create a solid foundation for a long-lasting partnership.

STEP 3

Solutions driven partnership

Our approach centres around creating solutions that drive your business forward. We work closely with you to develop strategies that address your challenges and meet your goals, committed to delivering results that matter.

STEP 4

Great communication and positive attitude

Excellent communication is key to our success. We maintain a flexible, friendly, and positive attitude in all our interactions, ensuring a seamless and enjoyable experience. Our team is dedicated to being responsive and adaptable, always aligned with your needs.

By following these steps, we ensure a collaborative and effective engagement that leads to your success. Let's work together to overcome challenges and achieve your business objectives.

Meet the team

MOBILISATION

Understanding your needs delivering the solution

We will work closely with you, taking time to understand your requirements and challenges in a positive and proactive manner. Mobilisation is an opportunity for early engagement to ensure a smooth introduction to CEF and to work collaboratively to help support you through the transitional change.

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We will engage at local, regional and national levels to make sure all the relevant contacts are mapped, keeping everyone updated throughout the Mobilisation.

With regular timely updates and communication, we will be able to promptly handle any concerns and be responsive to your requirements, keeping the Mobilisation Plan on track. During Mobilisation we will introduce our Supply Chain to meet the demand for innovation, decarbonisation and client-specific products, services & solutions.

Technology is integral to manage workflow, save time and reduce cost. During Mobilisation we will complete all processes for raising purchase orders, handling queries and online approval. Additionally, we will implement any requirement for Van Stock and e-Stores Solutions.

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Dave Jennings

National Accounts Mobilisation Manager

FLEXIBLE STORAGE AND DELIVERY

We work around your schedule, ensuring that your materials are delivered exactly when you need them.

REDUCE YOUR ENVIRONMENTAL IMPACT

We're also dedicated to sustainability. All deliveries from our CFCs can be made in reusable totes, helping you reduce your project's carbon footprint while keeping operations efficient.

TAILORED TO YOUR TIMELINE

Your project's timeline is unique, and so is our approach. Simply keep us updated with your project's status, and we'll tailor deliveries to meet your needs. Whether you need materials on-site today or in six months, we've got you covered.

MORE STOCK, MORE OPTIONS

Our CFCs carry larger product profiles and quantities than your local branch, making it easy to source the materials you need, when you need them.

SECURE STORAGE

You can store your project orders at our CFCs and call them off as needed throughout your project's duration.

LOCAL SUPPORT, NATIONWIDE REACH

Your local branch continues to handle your account and provide support, while our CFCs take care of your orders. With the perfect blend of local service and national capability, we're here to support you every step of the way.